Legalbet maintains that an exercise in online betting in Ghana should be fair for all participants. While disputes are inevitable, a responsible bookmaking operation is presented as one that does not ignore customer complaints, addressing them with conviction.

Legalbet has made a fair rating of bookmakers- the most reliable ones in Ghana. In order to be truly objective about it, we make use of a formula previously mentioned.

Content Overview

Our experts boast vast experience in elucidating various questions related to the work of a bookmaker. Therefore, we are ready to assist you in controversial situations. You can reach out to us in the following cases:

• Funds are not released. You have backed a winning bet and want to cash out but the funds have not been credited to your account, and the support team is giving no clear reason.

• Mistaken bet settlement when one bets on a specific outcome of a match, the match comes true, yet the winnings were never withdrawn and declared as a loss.

• Account blocking not based on sufficient reasons: Wherein users go about an account log-in attempt only to find an enigmatic blockade message with no reasons given, and all queries issued to back-up leave no chances at getting answered.

• Withdrawal blocked due to verification. You've submitted the required documents; however, the bookmaker is stalling the identity verification, thus blocking a withdrawal from your account.

• Challenges concerning bonus funds. The bookmaker wrongfully refuses to pay the bonus or states you broke certain promotional rules, which in fact you did not.

Legalbet.gh will act as a mediator to help settle disputes faced by the players. We review complaints against legalizes bookies in Ghana and assist them in resolving issues.

What Legalbet Arbitration Does Not Handle

However, Legalbet arbitration does not deal with certain issues, such as:

• You're a regular bettor of a certain size, but now the maximum limit is too little for you to be able to bet what you want.

• Restrictions bought about by changes in the odds. You noticed that the odds for the very same events you have previously bet on had now gone much lower, descanting on your cumulative winnings.

• Monetary losses due to account breach. Your bookmaker credentials got hacked by a fraudster; thus, the bookmaker refuses to refund the lost cash.

• Extract cancellation from bet placement due to rule infringement. The bookmaker denies payout on grounds of misrepresentation during the registration process or of having multiple accounts on their site.

If you think that you were subjected to an unfair treatment, you may leave feedback describing the same in detail.

How to File a Complaint About a Bookmaker?

Any customer of a licensed Ghanaian bookmaker may do this. Create an account or use social networks to access the site. Then visit the review page of the bookmaker (by clicking the bookmaker logo in the ranking above) and write in your complaint. Legalbet processes the complaints from the players and forwards them to the responsible representatives of the company.

In determining the reliability rank of bookmakers, their investigative responses to clients' valid complaints are critical. Bookmakers that shun pertinent complaints are unlikely to reach the top of the list.

User feedback views the direct connection towards the reliability scores of bookmakers whereby this helps evaluate these companies objectively and make the act of betting quite less risky. Hence, one of the criteria we follow when compiling the top rating of best bookmakers is the way companies treat customer complaints.

How Does Popularity Influence the Bookmakers’ Reliability Rating?

Our experts are aware that the trustworthiness of a bookmaker cannot be judged solely on the number of complaints. For example, 20 complaints about a bookmaker with only 10,000 users could be a completely different situation than 20 complaints about a bookmaker with 100,000 users. In this view, to compile the rating, we also observe the popularity of bookmakers.

Bookmaker popularity is dependent on the choice of our website visitors. Each user indicates which company they bet with, and that information is added to the public rating of bookmakers. While the indicator may not be completely accurate, it does help our experts to compile unbiased statistics that are free of conduct by advertisements.

Reliable Bookmakers in Ghana by Legalbet

The reliability rating for Ghanaian bookmakers by Legalbet is set out to arrive at objective results. To this end, the focus is on customer issues and the response that was given by bookmakers to those complaints. Reasonable and factually verified data by an accurate formula is used by us to find out the most reliable bookmakers. The results accord maximum scores for bookmakers on the basis of comprehensive analyses of all such factors.

The Most Reliable Bookmakers in Ghana

With your complaints, we've ranked bookmakers according to reliability with respect to the number of players, nature and number of complaints, and how efficiently those complaints are handled. The results will be discussed in our review of the best bookmakers.